Sep 21, 2020
How many times have you had to sort out a conflict or negotiate an agreement? Whether it involves your boss, your employees, your customers, tenants, joint venture partners, children, neighbors, or spouse, conflict resolution, and negotiation are skills we employ daily. The effectiveness of these skills depends on the mindset we’re using them with. Imagine how different your results would be if you approached a situation as a puzzle to be solved instead of a battle. This is the philosophy of approach: your feelings and assumptions towards a situation will inevitably impact the outcome.
Tune in to today’s episode of the Wealth Creator Source Podcast where Raymond talks to Peter Hiddema, the CEO of Common Outlook and an expert in strategic negotiation, conflict resolution, and leadership development. Listen as Peter describes how to think more strategically and approach conflict and negotiation as a problem to be solved cooperatively instead of a contest of wills.
Key Takeaways:
- Take what resonates with you and see if you can produce a better result for you and the people you care about
- Be open to changing your stance or your mindset
Expert Action Steps:
- Do better in every situation, treat it as a puzzle.
- Focus on the interests that underlie people’s requests - why are they doing this?
- Be resourceful with websites, books, and community practitioners
Guest Bio:
- Peter Hiddema is the CEO of Common Outlook, a consulting firm that trains executives and their teams' skills for negotiation, conflict management, and conflict resolution based on the framework of the Harvard Negotiation Project (HNP). Peter is known as an expert in strategic negotiation, conflict resolution, and leadership development. He has lectured at universities and advised Canada’s federal government and First Nation communities, international NGOs, and the World Health Organization in Geneva and Africa.
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